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How predictionx Handles Your Personal Information

Your account data stays in our hands only for the reasons we spell out here — nothing more. This policy covers what we collect when you use predictionx, how we protect it, and the steps you can take to review or remove it, where…

Data collected only as neededPayPal, Venmo, Play+ payment data handled securelyYour right to access your recordsNo data sold to third partiesState-law-dependent availability

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Data We Collect and Why We Collect It

predictionx Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect your name, email address, date of birth, and a government-issued ID for identity verification — that last step is required before any withdrawal is processed. When you add a payment method, the transaction reference associated with PayPal, Venmo, or

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your Play+ prepaid card is logged against your account wallet so we can match deposits to withdrawals cleanly. We also collect device identifiers and session data each time you log in from your phone or browser; this helps us detect unusual access patterns and flag anything
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that looks off. Cookies and similar tracking files record your session state so you do not have to re-authenticate every time you return. We do not store full card numbers on our servers. Log data — IP address, device type, browser version — is retained for
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fraud-prevention purposes and is not used for marketing. Your location data is used only to determine whether access is permitted under state law in your eligible state, and it is not shared with advertising networks. Any data tied to a closed account is retained only as
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long as required by applicable law, then deleted.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT IT

Data Security and Retention at predictionx

We apply encryption at rest and in transit across every part of your account — your login credentials, your payment method links, and your transaction history. Access to your raw account data inside our systems is limited to staff with a direct operational need. We review those access permissions on a regular basis. Data tied to PayPal, Venmo, or Play+ payment sessions is never stored in plain text, and no payment credentials are written to our application logs. If we ever become aware of a data incident that may affect your account, we will notify you via your registered email address and outline the steps we are taking.

Encryption in Transit All data moving between your device and our servers is encrypted via SSL. This applies whether you are logging in on mobile or completing a PayPal deposit from a desktop browser.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the account flow performs. You can manage non-essential cookie categories from the settings panel in your account.

Retention Schedule Active account data is kept for as long as your account remains open. Once an account is closed, we hold only what applicable state or federal law requires, then delete the rest.

Third-Party Sharing We share your data only with identity verification providers, payment processors like PayPal and Venmo, and state-level compliance bodies where local law requires it. No advertising networks receive your data.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your records, reach out through any of the channels below. We aim to respond to all privacy requests within the timeframe required by your state's applicable law. Have your account email address ready — it is how we verify your identity before sharing or modifying any records.

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Privacy Email

Send a written data request to our privacy address. Include your registered email and the specific records you are asking about so we can process it without delay.

Live Chat

Start a chat session from the account menu on your phone or desktop. A support agent can walk you through submitting a formal data access or deletion request in real time.

Account Settings

Some data preferences — like marketing email opt-outs and cookie settings — can be updated directly inside your account dashboard without contacting support at all.

Questions About Your Data and This Policy

Below are the questions we hear most often about how predictionx handles personal information. If your question is not here, the support channels listed above can get you a direct answer.

We collect your name, email, date of birth, and government-issued ID details for identity verification. Payment method references — such as your PayPal or Venmo link — are also stored to match transactions to your account wallet.

No. We do not sell, rent, or trade your personal information to advertising networks or marketing companies. Data sharing is limited to payment processors, identity verification partners, and state compliance authorities where required.

Contact us via live chat or the privacy email address listed on this page. Provide your registered email address so we can verify your identity, then specify the records you want. We handle requests in line with applicable state law.

Yes. Submit a deletion request through live chat or by email. We will remove your data once we have verified your identity and confirmed there are no outstanding legal or compliance holds that require us to retain specific records.

Transaction references for PayPal, Venmo, and Play+ are stored encrypted and linked only to your account wallet. We never store full payment credentials in plain text, and those references are not written to application logs.

Your specific data rights — such as the right to access, correct, or delete records — may vary depending on your state's law. Access to predictionx itself also depends on whether your state permits it under applicable regulations.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How predictionx Handles Your Personal Information

Data Security and Retention at predictionx

How to Reach Us About Your Privacy

Privacy Email

Live Chat

Account Settings

Questions About Your Data and This Policy

01 What personal information does predictionx collect when I create an account?

02 Does predictionx sell my data to advertisers or marketing companies?

03 How can I request a copy of the data predictionx holds on me?

04 Can I ask predictionx to delete my account data?

05 How does predictionx handle the payment data tied to PayPal, Venmo, or Play+?

06 Does this privacy policy apply differently depending on my state?

Privacy Policy

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