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The Terms That Govern Your predictionx Account

These terms set out what you agree to when you open and use a predictionx account — covering eligibility, how payments via PayPal, Venmo, and Play+ are handled, and what each side is responsible for.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount-level enforcementState law controls accessMobile and browser sessions
predictionx The Terms That Govern Your predictionx Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, an account restriction, or a payment rule tied to PayPal, Venmo, or Play+? Our support team can clarify how a term applies to your account situation and, where needed, escalate to our compliance desk. Reach us through any of the three paths below.

Team online

Live Chat

Start a chat session from the account menu on mobile or desktop. A support agent can walk you through any clause that affects your current account status.

Email Support

Send a detailed message to our support address found in your account settings. Attach any relevant screenshots so we can reference the exact transaction or restriction in question.

Help Center

The Help Center inside your account dashboard carries a dedicated Terms section where common questions about eligibility, payments, and account closure are answered in plain language.

HOW WE HANDLE THIS

Data, Security, and Your Account Rights

We handle your account data with a clear set of practices — not just policy language. Here is how each area works in practice for your predictionx account, from the data we collect to how you can request changes.

Data We Collect

We collect the information needed to verify your identity, process PayPal and Venmo transactions, and maintain your account. We do not sell your personal data to third parties.

Account Security

Sessions are protected with SSL encryption on both mobile and browser. If you log in on a new device, a one-time verification code is sent to your registered email or phone before access is granted.

Data Retention

We keep account records for the period required by applicable state law. After account closure, transaction records are retained for the legally mandated window and then deleted.

Requesting Changes

You can request a correction to your personal data or ask us to close your account at any time through live chat or the email address listed in your account settings.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — covering eligibility, payment rules, data rights, and what happens when terms change.

You must meet the minimum age required by your state and reside in a state where online sports betting is permitted by law. Eligibility is determined at account creation and re-verified if your account location changes.

The core payment rules apply equally across PayPal, Venmo, and Play+. Each method is subject to its own processing timeline, but the account-level transaction limits and identity verification requirements are consistent for all three.

We will email you and post the revised terms at least seven days before they take effect. If you continue using your account after that date, you are considered to have accepted the update.

No. Your account is strictly personal and non-transferable. Sharing credentials or allowing another person to place activity under your account violates these terms and may result in immediate suspension.

Send a request through live chat or the support email in your account settings. We will confirm receipt and respond within the timeframe required by applicable state privacy law.

Your access and the enforceability of these terms are governed by the law of the state in which you reside and have registered. No single federal framework applies — state law controls, and availability varies by state.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.